Frequently Asked Questions
Everything you need to know about shopping with Trenbe
Are all products on Trenbe authentic?
Yes, we guarantee 100% authenticity for every item. Our team of expert appraisers rigorously inspects each product through a multi-step verification process before it is listed.
How long does international shipping take?
Standard international shipping typically takes between 7 to 14 business days. Delivery times may vary depending on the destination country and customs processing.
What is Trenbe's return policy?
We offer a 14-day return policy for most items, provided they are in their original condition with all security tags attached. Please note that certain limited-edition items may be final sale.
Are customs duties and taxes included in the price?
For most regions, customs duties and import taxes are calculated at checkout to ensure a seamless delivery experience with no hidden fees upon arrival.
Which payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and various regional digital wallets to provide a secure checkout experience.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your package in real-time.